Internal Study of Marin Transit’s Mobility Management Programs

In 2015, Marin Transit initiated an internal assessment of its programs serving seniors and people with disabilities. These programs fall under the umbrella of “Marin Access” and include Marin Access paratransit; volunteer driver programs STAR, TRIP and Carepool; and Catch-A-Ride, our taxi subsidy program.

The purpose of this study was to learn more about riders, how they are utilizing services, what aspects of programs are working for riders, how the services are performing, and what changes in policy or programs will improve mobility management in Marin County.  The study includes the result of this work and presents ten key recommendations for the future of Marin Access programs and transit plans for Marin seniors.

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