INFORM & CONNECT: A Workshop for Front Line Information Assistance and Resource Referral Staff

Woman on phone

Thursday September 21, 2017 | 9 am – 4 pm | FREE Workshop |

A free, daylong interactive training designed to support those who help older adults access resource referral information.

This training is designed for help-desk, information hotline, and other front-line volunteers or staff specifically tasked to provide clients with information about programs and services available throughout the county. Specialists on the following topics will share their knowledge, expertise and resources through short panel presentations and audience Q&A.

  • Housing
  • Transportation
  • Financial Abuse
  • Attendant Care
  • Mental Health
  • Nutrition
  • Staying Connected

Attendees will make connections with professional colleagues, build professional expertise, and enhance their service to the community.

Who Should Attend

Front line volunteers and staff who support the resource referral needs of older adults. Up to three people may register per agency or organization for the workshop.

7 Free CEUs provided courtesy of NASW-CA are offered for this workshop.

To register, click here or call 415-492-9444.

For a copy of the event flyer, click here.

About Aging Action Initiative

The purpose of the Aging Action Initiative is to promote a county-wide age-friendly environment, especially for those in need, collectively created by a strong network of aging service providers through education, policy advocacy, and service coordination. The initiative is a collective effort of over 65 different agencies, grassroots organizations, commissions and neighborhood groups, funded by the County of Marin, and coordinated by MARINSPACE.

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