AAI Trains Front Line Staff Who Help Elderly

I&C Event Collage

June 29, 2016 | The AAI Information & Assistance Workgroup held its third Inform & Connect workshop. The workshops focus on training for front line staff who help elderly. The goal is to educate and support help-desk, information hotline, and other front-line volunteers or staff specifically tasked to provide clients with information about programs and services available throughout the county.

The workshop was created for those who help older adults access resource referral information

The free, daylong training was designed so that attendees make connections and build relationships with professional colleagues, improve their skills through exploring several case studies, and enhance their services to the community.

The following is a list of topics discussed, the presenters, and links to any presentation materials:

  • Transportation, Jon Gaffney from Marin Transit
  • Housing, Leslie Klor from Episcopal Senior Community
  • Financial Abuse, Dr. Johanna T. Gomez, Attorney
  • Attendant Care, Lynn von der Werth MSW from Sutter Care at Home
  • Mental Health, Jenny Bates LCSW from Marin County Access Team
  • Nutrition, Veronica Arellano from CalFresh and Irene Garcia from SF-Marin Foodbank
  • Staying Connected, Teresa Ehteshami from Margaret Todd Senior Center, Jean Gunn from Novato Marin Village, and Scott Quinn from Marin Interfaith Council
  • Taking Care, Dave Martin from Oncology Support Services at Kaiser Permanente

Aging Action Initiative (AAI) is a collective effort of over 65 different agencies, grassroots organizations, commission and neighborhood groups, funded by the County of Marin and coordinated by MARINSPACE, collaborating for an age-friendly environment. For more information visit agingactioninitiative.org or connect with us on Facebook.